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Frequently Asked Questions on Wheelie Bin Cleaning and Commercial Bin Cleaning.

If you have a question that hasn't been answered here - please let us know.

1

Why should I have my bin professionally cleaned?

2

How often should my domestic wheelie bin be cleaned?

3

Will you be using harsh or hazardous chemicals?

4

Is BinCare Australia covered by license and insurance?

5

The domestic bin cleaning service is pre-paid. What happens if I forget to put my bin out or if I move house?

6

I'm a business owner with all different types of bins. I'm not sure of health requirements. Do you give free on-site advice and quotes? Do you clean the bins on-site?

7

Can you provide commercial bin cleaning services if required during the night or over the weekend?

8

What if I have hundreds of bins to clean?

9

What areas do you currently service?

10

How do I contact you to place my order?
 

Q:

Why should I have my bin professionally cleaned?

A:

Just hosing out a wheelie bin or industrial bin is not sufficient to remove or kill the bacteria breeding 'bad guys'. BinCare's professional service will give you peace of mind and protection for your home, your family, and if you have a business, your staff and your customers. Whatever your circumstance BinCare's got you covered.
 

Q:

How often should my domestic wheelie bin be cleaned?

A:

BinCare has been providing bin hygiene services since 1995 and are able to say with authority that fortnightly is the happy medium and provides excellent results.
 

Q:

Will you be using harsh or hazardous chemicals?

A:

All cleaning products undergo extensive evaluation before we use them. BinCare use only non-hazardous, biodegradable, environmentally safe and AQIS (Australian Quarantine Inspection Service) approved cleaning products.
 

Q:

Is BinCare Australia covered by license and insurance?

A:

BinCare is a professional company focused on fulfilling Australian Industry Standards. All staff and equipment are appropriately licensed and fully insured.
 

Q:

The domestic bin cleaning service is pre-paid. What happens if I forget to put my bin out or if I move house?

A:

Don't worry. BinCare will debit your pre-paid account only if they clean your bin. If you move house and remain within BinCare's service reach they will transfer the service to your new address. If you move outside of their reach they will refund any credit balance on your account
 

Q:

I'm a business owner with all different types of bins. I'm not sure of health requirements. Do you give free on-site advice and quotes? Do you clean the bins on-site?

A:

Everybody's situation is unique. BinCare understands this and they take pride in their ability to respond personally and attend on-site to every request for assistance or quotation. BinCare's units are all purpose designed and self contained. They clean all bins on-site.
 

Q:

Can you provide commercial bin cleaning services if required during the night or over the weekend?

A:

Yes, we can and do. All that is required is reasonable notice.
 

Q:

What if I have hundreds of bins to clean?

A:

No problem. With a reasonable amount of notice BinCare can organise for a number of their units to attend at one time to ensure the job is completed as quickly as possible with the least amount of interruption in your workplace.
 

Q:

What areas do you currently service?

A:

BinCare currently offers their service throughout Brisbane, Logan City and Toowoomba. We also offer specialist services in some south-east Queensland markets.
 

Q:

How do I contact you to place my order?

A:

The main reception line for BinCare is 1300 662 749. The reception is attended 9am to 5pm Monday to Friday. BinCare can also be contacted at admin@bincare.com.au or fax to 07 3849 5886.

Please feel free to call and chat with one the friendly professional BinCare Staff.

Think Bin Cleaning - Think BinCare
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